Contact Us | Great Wave Aquatics

Email Us

support@greatwaveaquatics.com

For general inquiries & support

Visit Us

164 North Woodlawn Avenue, Decatur Illinois 62522, United States

Get Directions →

Business Hours

Monday – Friday: 8:00 AM – 4:00 PM (CST)

Saturday – Sunday: Closed

Send us a Message

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Frequently Asked Questions

How long does it take to get a response? +
Our support team responds within 24 hours on business days. For urgent issues, please call our support line.
Can I return a product purchased online? +
Yes, we offer a 30-day return policy. Please refer to our Return & Refund Policy for conditions.
Do you offer international shipping? +
Currently we ship only within the United States. We are working on expanding internationally.